The 2025 Candidate Handbook, developed by the Certification Commission of NAMSS (CCN) has everything you need to know about earning and maintaining the Certified Provider Credentialing Specialist (CPCS®), Certified Professional in Medical Services Management (CPMSM®), and Certified Provider Enrollment Specialist (CPES) credentials.
2025 Candidate Handbook
- Responsibility of the Candidate
- Introduction to the Certification Program
- Goals of Certification
- Definitions
- Who Should Sit for the Certification Examinations
- Eligibility Requirements
- About the Examinations
- Special Needs
- Statement of Nondiscrimination
- Application Instructions
- Examination Fees
- Late Registration
- Rescheduling and Transfer of Exam Appointments
- Transferring Your Exam
- Cancellations/Refunds
- Scheduling Your Exam Appointment
- Day of the Exam
- Examination Policies
- Computer-Based Testing
- During the Exam
- Exam Security/Grounds for Dismissal
- Scoring Information
- Exam Results
- Applicant/Candidate Appeals
- Re-examination
- Attainment of Certification
- Recertification
- Standards of Conduct and Ethics for NAMSS Certificants
- Exam Preparation
- Reference Materials
- 2025 CPCS Content Outline
- 2025 CPMSM Exam Content Outline